How do I get my User ID?

Having your User ID handy is very useful - it allows us on the Support team to find your account in our system!

This means we can transfer your game to a new device or simply find your account so we can help you with your issue/question.

It's a good idea to go take a screenshot now, even if you're not planning on contacting us right away.

There are two in-game places to grab your User ID.

To get your User ID from Settings:

  1. Tap the gear icon at the top right

  2. Your User ID will be displayed in the middle - take a screenshot to attach it in an email to support!

To get your User ID from the loading screen:

  1. Tap (quickly and repeatedly) the loading bar at the bottom of the screen

  2. Your User ID will be displayed on top of the loading bar as well as automatically copy to your clipboard - you can either take a screenshot or paste in an email to support!
Have more questions? Submit a ticket