Having your User ID handy is very useful - it allows us on the Support team to find your account in our system!
This means we can transfer your game to a new device or simply find your account so we can help you with your issue/question.
It's a good idea to go take a screenshot now, even if you're not planning on contacting us right away.
There are two in-game places to grab your User ID.
To get your User ID from Settings:
- Tap the gear icon at the top right
- Your User ID will be displayed in the middle - take a screenshot to attach it in an email to support!
To get your User ID from the loading screen:
- Tap (quickly and repeatedly) the loading bar at the bottom of the screen
- Your User ID will be displayed on top of the loading bar as well as automatically copy to your clipboard - you can either take a screenshot or paste in an email to support!